Shipping policy
Welcome to DECO Sleep Comfort! We are committed to delivering your orders efficiently and in perfect condition. Below you will find detailed information about our shipping policies for Lebanon and international countries.
1. Shipping within Lebanon
- Standard Shipping: We offer standard shipping across Lebanon. The estimated delivery time is 4 to 8 business days. We strive to ensure that your order arrives as quickly as possible, but please allow the full delivery time before contacting us.
2. Shipping Internationally
- International Standard Shipping: For our valued customers worldwide, we provide standard shipping with an estimated delivery time of 10 to 14 business days. Please note that the delivery times are estimates and may vary due to factors outside of our control, such as customs delays.
General Shipping Information
- Orders are processed during regular business hours, Monday through Friday, excluding holidays.
- Shipping times are estimated and commence from the date of shipping, rather than the date of order.
- Delivery delays can occasionally occur, especially during holiday seasons or extreme weather conditions.
- All shipping charges for your order will be calculated and displayed at checkout.
Tracking Your Order internationally
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order's progress to your doorstep.
Tracking Your Order nationally
Once your order has been shipped, you will receive a call from our delivery team to confirm your address and delivery time.
Contact Us
If you have any questions about your order's shipping and delivery, please contact our customer service team. We're here to help ensure your shopping experience is as smooth and enjoyable as possible.
Thank you for shopping with DECO Sleep Comfort. We appreciate your business!
Phone number: +961-1-444444 ext. 110
Email: sales@sleepcomfortdeco.com